Privacy Policy

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 Welcome to Xcel-Ops Consulting! We respect your privacy and are committed to safeguarding your Personal Information and keeping it confidential and secure when using our services. This Data Privacy Policy help us to keep your personal information safe, protect our reputation, and comply with all relevant data protection regulations, including the Protection of Personal Information Act (POPIA). This Data Privacy Policy sets out our commitment to handle your personal information responsibly when you make use of our services worldwide, whether you contact us through WhatsApp, Email, LinkedIn, or other ways. When you engage with us or use our services, you're agreeing to this Data Privacy Policy

1. What We Collect:

We will only gather Personal Information for the purpose required to assist you, or to provide our services to you. This could be things like:

• Your personal and contact information (name, email, phone number).
• Work-related info (job title, company name).
• Anything else you choose to share with us.

We will ensure that your Personal Information is accurate, complete, updated and not misleading by obtaining your Personal Information directly from you.

2. How We Use Your Info:

We use the info we collect for a few reasons:

• Providing and managing our services.
• To contract with you and manage our ongoing relationship with you.
• To make sure that our records are accurate and up to date.
• Respond to your queries.
• Sending you industry updates and messages.
• To analyse, assess and improve our business and services.
• Following the law.

3. Sharing Your Info:

Sometimes we share your info with others:

• When you say it's okay.
• With people who help us offer our services (service providers).
• If the law says we have to or to protect everyone's safety.
• If we ever join forces with another company.

4. Your Choices:

You have some rights:

• You can see, change, or delete your info by talking to us. Where we cannot delete your personal information, we will take all steps to de-identify (anonymise) the data.
• No problem if you don't want our marketing messages, we will remove your details on request.
• If you don't like how we're using your info, you can tell us.
• In some cases, we may use cookies and other tracking technologies to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information. This enables us to      improve your future visits to our site.

5. Keeping Your Info Safe:

We have taken reasonable technical and organisational measures to prevent unlawful access to, loss, damage, or unauthorised destruction thereof. We're careful with your info and do our best to protect it. But remember, nothing online is totally foolproof.

6. Children’s Privacy:

Our services aren't for children under 18, and we don't want their Personal Information.

7. Changes to This Policy:

This Privacy Statement may be updated from time to time, and the latest version applies each time that you visit our website.

8. How to Reach Us:

If you have questions about this, talk to us at info@xcel-ops.co.za.

By using our services, you're agreeing for us to handle your info as we've explained here.

This policy isn't meant to give anyone special rights – it's just how things work between us.

By visiting our website and receiving electronic information or communication by electronic means, you consent to the website’s agreements, notices and disclosures.

Effective Date: 29 August 2023